mi cuñado se ha comprado el kaon y al ir a cambiar el firm me da este error

Upgrade mode. ]

UPGRADE TOOL (V2.30) 22-MAR-2004 Patch
File open O.K.!
> Old version binary.

UPGRADE TOOL (V2.30) 22-MAR-2004 Patch
File open O.K.!
> Old version binary.
Engineer Mode
-. Target loader version :L 619
-----------> Front :: 74HC164 used (connector: 14pin)
-----------> Target 2M Flash.
-----------> Target SST FLASH-2M (39VF1602 Bottom).
Connect Success
//==================================================
// FileInfo: AT-7010DCIZ, H/W(12.C1.A5), S/W(02.00.07)
// Target: L 619, u-C[0] , FLS[2M], KSC-570, H/W(12.C1.A5), S/W(13.05.04)
//==================================================
Target Model Mismatch : KSC-570
13.05.04: Software Version is High
-. STB Model : AT-7010DCIZ
-. STB H/W Ver : 12.C1.A5
-. STB S/W Ver : 13.05.04
DownLoad Start
:>> flash not ok.RESPONSE_DOWNLOAD_FAIL
:>> ERR: on STB->PC

Necesito ayuda, no sé donde está el error.

Gracias